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Frequently Asked Questions
What are the available shipping modes and charges?
Normally we send through courier or post upon request from clients. Charges depend on the destination and weight of the parcel.
Do your products hold international quality certifications?
Yes, we are an ISO 9001 and EN ISO 13485 certified manufacturer. Many of our orthopedic products carry the CE mark.
What is the minimum order quantity (MOQ)?
The standard minimum order is US$1000. However, we support smaller sample orders initially for market testing and product validation.
Can I request products that are not listed in the current catalog?
Yes, we can provide similar products based on your specific pictures or samples. Please note that customized orders may require a longer delivery timeframe.
Are the listed products currently in stock?
Generally, we maintain stock for every listed product through monthly production cycles. For precise inventory levels, please contact our sales team.
Is OEM service available for these orthopedic implants?
Yes, OEM and customization services are available to meet specific clinical or regional market requirements.