Frequently Asked Questions (FAQ)
Q1. Are you a trading company or manufacturer?
A: We are a professional manufacturer specializing in orthopedic products.
Q2. What are your accepted payment methods?
A: We accept T/T, Western Union, and Paypal for your convenience.
Q3. What is the standard delivery time?
A: We maintain a significant stock; orders can typically be shipped within 1 week if items are available.
Q4. How do you ship the orders?
A: We utilize reliable international couriers such as DHL, UPS, FEDEX, and TNT.
Q5. Do you offer samples for evaluation?
A: Yes, we provide free samples, and you would only need to cover the freight costs.
Q6. What is the warranty period for your instruments?
A: We offer a comprehensive 5-year warranty on our products.