Q1. Can I have a sample order?A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?A: 3-5 days for sample preparation; for mass production, the timeline needs to be confirmed based on order volume.
Q3. Can you accept customized orders?A: Yes, we have a complete design and drawing department along with CNC machinery to provide high-precision customized services.
Q4. How do you ship the goods and how long does it take to arrive?A: We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available to meet your customs clearance needs.
Q5. Is it OK to print my logo on the product?A: Yes. Please inform us formally before our production begins so we can accommodate your branding requirements.
Q6. Do you offer a guarantee for the products?A: Yes, we offer a 3-year warranty for our products to ensure long-term quality and reliability.
Voila Orthopedic Implants
