❓ Frequently Asked Questions
Can I request a sample order?
Yes, we welcome sample orders to test and check the quality of our products. Mixed samples are also acceptable.
What is the expected lead time?
Sample preparation typically takes 3-5 days. For mass production, the specific lead time will be confirmed based on the order volume.
Do you provide customized manufacturing services?
Yes, with our complete design department and advanced CNC machinery, we can provide high-precision customized services based on your requirements.
How are the goods shipped and how long is the transit?
We ship via major carriers like DHL, UPS, FedEx, or TNT. Transit time is generally 3-5 days. We also handle professional shipping documentation for customs clearance.
Is logo printing available?
Yes, we can print your logo on the products. Please inform us formally before production begins.
What is the warranty period for your products?
We offer a 3-year warranty for our products to ensure long-term reliability and performance.