❓ Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a professional medical instrument manufacturer located in China, specializing in orthopedic implants and instruments.
Q2: What payment methods do you accept?
A: We accept multiple payment methods including T/T, Western Union, and PayPal for your convenience.
Q3: What is the typical delivery time?
A: We maintain a significant stock. For available items, we can ship orders within 1 week.
Q4: Which shipping methods are used for international orders?
A: We partner with leading couriers such as DHL, UPS, FEDEX, and TNT to ensure safe and timely global delivery.
Q5: Is it possible to receive free samples?
A: Yes, we offer free samples. Customers are only responsible for the associated freight costs.
Q6: What is the warranty period for your orthopedic products?
A: We provide a comprehensive 5-year warranty for our products, ensuring long-term reliability and support.
Voila Orthopedic Implants
