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Frequently Asked Questions
Q1. What is your payment method?
A: T/T, Western Union, Money Gram, PayPal.
Q2. What are your terms of delivery?
A: DHL, FEDEX, TNT, UPS, ARAMEX, EMS.
Q3. How about your delivery time?
A: Generally it is about one week if the goods are in stock. Or it is 15-30 days if the goods are not in stock, depending on the order quantity.
Q4. Does your product have a warranty period?
A: We give a 1-year warranty, but wearing parts like drill bits and screwdrivers are excluded.
Q5. Is the packaging sterile for medical use?
A: Yes, products are packed in plastic sterile bags suitable for medical environments.
Q6. Can I request samples before placing a bulk order?
A: Yes, samples are available for quality evaluation and testing purposes.
Voila Orthopedic Implants
