Frequently Asked Questions
How can I obtain a product sample?
Before placing the first order, please cover the sample cost and express fees. We will refund the sample cost to you as part of your first official order.
What is the typical lead time for samples?
For existing items, samples can be prepared and sent within 3 days.
Do you offer private labeling or branding?
Yes. We can print your custom logo on both the products and the packaging, provided the minimum order quantity (MOQ) is met.
Can the product color be customized?
Yes, the color of our products can be customized to your requirements if the order meets our MOQ.
How do you guarantee product quality?
We ensure quality through strict detection protocols during production and a comprehensive sampling inspection before shipment to ensure intact packaging and performance.
What certifications do these instruments hold?
Our orthopedic instrument sets are fully certified with CE and ISO13485 standards, ensuring compliance for medical use.