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Frequently Asked Questions
Can I request a sample order?
Yes, we welcome sample orders to test and verify quality. Mixed samples are acceptable for your evaluation.
What is the typical lead time for orders?
Samples usually take 3–5 days to prepare. For mass production, the lead time will be confirmed based on the order volume.
Do you offer customized manufacturing services?
Yes, we have a complete design and drawing department along with precision CNC machinery to provide high-precision customized services.
How are the goods shipped and how long is the transit?
We ship via DHL, UPS, FedEx, or TNT. Transit typically takes 3–5 days. We provide professional shipping services to assist with customs clearance.
Can I have my logo printed on the products?
Yes. Please inform us formally and provide your design requirements before we begin production.
What is the warranty period for your implants?
We offer a 3-year warranty on our products to ensure long-term reliability and customer satisfaction.