We support multiple payment options including T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are the available delivery terms?
We offer delivery via major international couriers such as DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long does shipping usually take?
Generally, it takes about one week if the goods are in stock. For items not in stock, delivery time ranges from 15-30 days depending on the order quantity.
Is there a warranty period for your products?
Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded from this warranty.
How do you handle international customs and taxes?
For experienced importers, we ship via standard international express. For clients without import experience, we can offer solutions to handle customs and taxes for direct door-to-door delivery in specific regions.
What about shipping to North America?
We can ship directly to the United States. Please note that for orders under 600 USD to the US, there are typically no additional taxes applied.
Voila Orthopedic Implants
