What are the available shipping modes and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Do you hold ISO 13485 and CE approvals?
Yes, we have obtained ISO13485 system certification and CE certification. Some products are also registered with FDA 510k.
What is the minimum order quantity? Do you provide samples?
We expect minimum orders to be at least US$500. However, we accept smaller sample orders for market testing. We offer free samples, but the freight cost is covered by the customer.
Can I purchase products similar to those in the catalogue?
Of course, just send us pictures or samples. Custom or similar items may require a slightly longer delivery time.
Are the products in stock or newly produced?
Generally, we maintain stock for listed products produced monthly. For accurate inventory, please consult our sales team.
What are your terms of payment?
For payments <= 800 USD, 100% in advance. For > 800 USD, 30% T/T in advance, balance before shipment. We accept L/C, T/T, Western Union, and PayPal.