Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
We are a professional medical manufacturer specializing in orthopedic research and production.
Q2. What are your accepted payment methods?
We accept T/T, Western Union, and PayPal for all orders.
Q3. What is the typical delivery time?
For items in stock, orders can be shipped within 1 week.
Q4. Which shipping methods do you use?
We ship globally via major carriers including DHL, UPS, FEDEX, and TNT.
Q5. Do you provide samples for testing?
Yes, we offer free samples; customers are only responsible for the freight costs.
Q6. What is the warranty period for your products?
We provide a 5-year warranty on our orthopedic products to ensure quality and reliability.