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Frequently Asked Questions
Are you a factory or trading company?
We are a Professional Manufacturer for emergency stretchers and Rehabilitation Therapy products.
What are the primary uses for this fixator?
This hemispherical type external fixator is designed to correct deformities and provide fracture fixation, specifically for wrist and waist applications in hospital settings.
What's your typical lead time and payment terms?
Lead time is normally 15-25 days after deposit. Payment terms typically include a 30% T/T deposit and 70% balance against bill of lading, or L/C.
How does your after-sale service work?
We offer a 12-month warranty from the date of receipt. During the warranty period, we supply free spare parts and technical guidance. Beyond that, we provide parts and guidance at cost.
What quality certifications do your products hold?
Our products are certified by FSC, CE, FDA, ISO9001, ISO13485, and EN1865 standards.
What materials and instruments are included?
The setup includes matching bone screws (2.5mm and 3.5mm) and instruments such as an open spanner, screw drivers, and a hex wrench for precise orthopedic adjustment.
Voila Orthopedic Implants
