Are you a factory or trading company?
We are a Professional Manufacturer specializing in emergency stretchers and orthopedic rehabilitation products.
What are your standard trading and payment terms?
Our standard terms include a 30% T/T deposit after order confirmation, with the remaining 70% balance paid against the bill of lading, or via L/C.
What is the typical lead time for orders?
Normally, the production lead time is approximately 15-25 days after the deposit has been received.
What kind of after-sales service do you provide?
We offer a 12-month warranty from the date of receipt. During this period, we provide free spare parts and technical guidance for any necessary replacements.
Which quality certifications do your products hold?
Our products are certified with FSC, CE, FDA, ISO9001, ISO13485, and EN1865 to ensure international quality standards.
How are the products packaged for transport?
All products are securely packed in high-quality cartons to ensure safety during international transit.